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Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
Starting at $19 per month
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What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…
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Pricing
Live Testing
$19.00
Cloud
per month
Virtual Cloud
$149.00
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
WebdriverIO + Appium + Sauce Labs = Success? - Live Stream
YouTube
Automated Mobile Testing with Sauce Labs
YouTube
Parallel Testing with Sauce Labs
YouTube
Cross Browser Testing with Selenium, Sauce & Node.js
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.
Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.
Sauce Labs Features
- Supported: Automated Cross-Browser Testing
- Supported: Automated Mobile Testing
- Supported: Manual Testing
- Supported: Real device cloud
- Supported: Integrations with all CI servers and JIRA
- Supported: Enterprise Security
- Supported: Proprietary Data Center
- Supported: Support for Selenium, Appium and JUnit Testing
- Supported: Professional Services & Onboarding
- Supported: Instructor-led Selenium and Appium training
Sauce Labs Screenshots
Sauce Labs Integrations
Sauce Labs Competitors
Sauce Labs Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Sauce Labs Downloadables
- Sauce Labs Automated Testing Platform Datasheet
- Sauce Connect - Security in the Sauce Labs Cloud
- Sharecare Scales from Manual to Mobile with Sauce Labs - Case Study
- OKTA Increases Developer Productivity 80% with Sauce Labs - Case Study
- Campus Explorer Reduces Testing Time from 72 Hours to 72 Minutes with Sauce Labs - Case Study
Frequently Asked Questions
Reviewers rate Availability and Product Scalability highest, with a score of 10.
The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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(285)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.
One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.
Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.
Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.
Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.
Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.
Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.
Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.
Based on user reviews, users commonly recommend the following for Sauce Labs:
-
Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.
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Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.
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Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.
Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.
Attribute Ratings
Reviews
(1-25 of 91)Companies can't remove reviews or game the system. Here's why
May 08, 2023
Sauce Labs is an excellent mobile testing platfor , but it may be too expensive for smaller organizations.
Sauce labs was good until the service became too unreliable to continue using, when we tried to use an device it does not worked, and it made us very sad, but it did a great job when it worked. We used it to verify if our app was functioning correctly.
- real devices
- app testing
- veracity in test
- unreliable
December 06, 2022
The special sauce for our web and mobile testing needs
Score 8 out of 10
Vetted Review
Verified User
Sauce Labs is being used by one of our clients and it's a pretty amazing product. They are pretty large customer with a huge demand for web and mobile testing. Sauce Labs fits their requirements so well and it caters to their need of multi-browser and device requests.
- Providing devices and browsers over cloud
- Intuitive UI
October 19, 2022
Nice product overall!
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the mobile simulator.
- Nice dashboard for reporting.
- Tunnel stable.
- Infrastructure stable.
- Tagging test.
- Add more feature to saucelabs GitHub Action.
- Improve error messages.
- Improve feedback with flaky tests,
October 06, 2022
Cucumber running on real devices in the cloud
As part of our development build pipelines, we are using Sauce Labs to perform our Cucumber automation tests on real devices in Sauce Labs. Specifically, we're using the command line tool for running tests both from our local dev machines as well as within our Bitrise CICD. We have a dedicated integration automation testing team who are working using Selenium to build a set of automation tests for both Android and iOS The hands-on QA team also use real devices for ad-hoc testing on specific devices or OS versions
- Selection and availability of a multitude of mobile devices
- Simple-to-use command line tools and configuration files have proved to be quick to setup
- Test results with videos and bookmarks make it easy to view failing tests
- The website UI isn't always the easiest to navigate around, and some of the menus aren't always obvious.
- Cancelling test runs from the command line interface doesn't seem to work, and it doesn't appear possible to stop a running test.
- I'd like the ability to pull data files off the devices at the end of the test runs.
August 24, 2022
Picante, Alfredo, Soy? No matter your favorite sauce, Sauce Labs has you covered for software testing!
Sauce Labs is used by the entire Information Technology organization for testing applications through web browsers. Use of the multiple browser configurations provides environmental coverage for all our supported operating system / browser platform combinations. Sauce Labs allows USAA to test the configurations in parallel and decreases the overall run-time of test suites.
- Platform configuration for multiple operating system / browser version combinations.
- Supports both manual and automated test case execution.
- Can provision virtual or physical devices.
- Provide virtual devices for tablets and phones direct for use without Appium.
- Decrease the lag time between automated test execution and console display.
- Better integration publishing test execution results to external test case management systems such as Tricentis qTest.
Sauce Labs is used across Yahoo and also in my department (Yahoo Mail). We use Sauce Labs for running UI tests as well as integration tests. It helps us automate the build process by running the tests in a production like environment. There are multiple VMs running the tests in parallel.
- Supporting different OS and browser combinations
- Adding support for new browsers as they get released
- Detailed analytics view of how the tests are running
- Sauce Labs could improve on provide test level analytics
August 05, 2022
Sauce Labs Enterprise Review
Sauce Labs is used at our company at the team level, which is a test automation support team and is used by the various sprint teams by developers, QAs, and even BAs. Sauce Labs helps us ensure our applications are tested thoroughly on multiple browsers across many versions. It is also being used for mobile app testing.
- Supports many browsers and versions.
- API for collecting test + build data.
- Great enterprise support.
- Thorough documentation
- Scaling VMs horizontally is expensive.
- Site UX can use an upgrade.
- Searching for test and build information is cumbersome.
August 05, 2022
A mobile testers unbiased experience
Sauce Labs helps employees at our company perform automation testing as well as the assistance of having devices available to be used for remote working. It assists greatly in scenarios where testers are not on-site at work and still want to be able to test on mobile hardware. Also, is used as a community and education portal.
During the WFH period, sauce labs adoption rate was increased much more than previous.It allowed many people to use devices to test on and conduct analysis for test strategies way in advance as we dont have to wait to procure devices and have them delivered and have a device farm ready to access
- Provides remote testing opportunities when devices are not available locally.
- Clean user dashboard experience ensuring user-friendly use of the UX.
- Actual app testing made easy as well as web testing.
- Multiple device farm connections
- Latency between input and action can be improved.
- More devices need to be added more frequently.
- Even more device farms could be added
August 03, 2022
Sauce Labs automation tool for reducing testing cycle
Sauce Labs is being used for automated and manual testing in the development and testing teams aimed to guarantee the quality of the use cases for app and web applications that will be released to production as critical channels for final users. Sauce Labs automation platform allows reducing testing cycles and time to market in the digital products.
- Devices virtualization.
- API Integration.
- Product Support.
- Virtual devices performance.
August 02, 2022
Sauce Labs Review
Across the whole organisation - it is used by the whole company.
- Cross browser.
- Real private mobile devices.
- Excellent customer support.
- Performance dashboard analytics.
- Allow users to be in multiple teams. Currently one user can only belong to one team.
- If the team has its own private devices, it can’t use the private devices belong to the whole company organisation. We should allow a team to access their own devices and the company devices.
August 02, 2022
Sauce Labs best software
We use Sauce Labs very extensively to run Mobile Application test cases in different version and simulators. In our organisation, we have multiple departments and multiple modules, almost all modules use Sauce Labs to execute Mobile and Web test cases. Sauce Labs majorly played an important role in executing mobile cases.
- Running mobile test cases in different environments.
- Running WEB browsers tests on different versions.
- I like Sauce Labs recordings for easy debug.
- Even looking into failure logs helped me a lot.
- Running IOS, Android tests execution is slower.
- We cannot run proxy tests on Sauce Labs.
- A11y scanning needs to be implemented in the tool.
January 21, 2022
The Standard for Mobile Testing
Sauce Labs is one of our top partners for Quality Engineering tools. They are the preferred vendor we recommend for all mobile and browser testing needs. We recommend them for any client in need of mobile device testing.
- Customer support is very responsive and helpful
- Innovation from their Technology leadership
- Support from their partner team is by far the best of any vendor
- Product is intuitive, reliable and easy to pitch
- Pitch tracks and tips for selling the new tools they acquired
- Pricing page is hard to understand
- Combination pricing examples across tools would be helpful
January 10, 2022
Sauce Labs is a very good choice if it meets your needs
We used Sauce Labs as part of our CI/CD pipeline and test automation. We used it for Browser/Platform farm Mobile device/platform/app farm.
- Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
- Provides a rich selection of browser/platform availability for customer issue reproduction
- Provides a comprehensive set of virtual mobile device configurations for automation and availability
- Sauce Labs' SaaS and self service tools work and perform well
- Mobile app state persistence without using real devices
- More cost-efficient mobile push notification capability
- Lack of VPC integration
November 30, 2021
Sauce Labs: sweet, spicy, and savory
We use Sauce Labs for our eCommerce platform, as well as new and emerging mobile apps and products. Using Sauce Labs lets us maintain enterprise-grade test architecture without needing an additional full-time role for features and maintenance. Thanks to Appium integration, we can run the same tests across a dozen mobile devices without much fuss. Documentation and support are top-notch. Real Cloud and Cross-Browser enable us to test real devices and run Safari (through the browser) on Windows machines. Automated tests come with video recordings synchronized to each test step, so we can quickly zero in on issues. Choose Sauce Labs if you're serious about automated testing.
- configuration and capability to pre-upload
- automated testing in VMs
- real mobile devices supported through public cloud
- friendly support
- webinars to share knowledge and upcoming products
- aggressive acquisitions to keep up with the next trends in test automation
- pretty reports
- generous with product previews
- friendly all-around folks
- patient with renewals
- some tests are missing from results output
- issues with running tests on certain iOS + device combinations
- unit concurrency is halved for Apple devices (!)
- expensive
Sauce Labs is currently used by all the teams I am working in. It provides a great platform for us to run the test scripts in a cloud environment that is highly stable and reliable. We run all the tests on both desktop and mobile-based test scripts in SauceLabs. Thank you for providing this.
- Running tests reliably in a cloud-based environment.
- Parallel test execution is easy and stable.
- Supports a wide variety of devices and browsers.
- Sometimes for running mobile scripts it takes a long time to open the simulator and run.
- As its run on cloud there is some latency we experience.
- But its a awesome tool.
April 30, 2021
Sauce Labs is pretty nice
- We use Sauce Labs to run our automated regression testing for our different web apps over different browser, device[,] and OS versions (Virtual)
- Manual testers use Sauce Labs to test on real mobile devices using real device cloud
- Currently only being used by our department, plans for future rollout to the rest of the organisation is being discussed
- This addresses browser and device compatibility as before this, we were only using Chrome to test.
- Recording of test runs (virtual only)
- Parallel test runs cuts down the time
- Sauceconnect is great to quickly access internal environments
- Virtual devices are not up to date, [especially] Samsung and android devices
- No recording of test runs on real devices
- Slow response times
- Impossible or hard to test on different browsers in devices (virtual and real)
Sauce Labs is used on many projects here at BrightInsight. For my project specifically, we are mainly using Sauce Labs to manually execute tests on iOS and Android devices. We are using the real cloud devices to test in Dry Run and Formal Verification on specified iOS and Android OS versions of these devices. We load our APK and IPA files into Sauce Labs and then run them on the specified device in our test cases. Other groups are using Sauce Labs for automated testing especially with web browsers.
Key benefit is that it helps us with testing on devices we do not have, as buying all the mobile devices is costly and we are a startup. It's also helpful because Sauce Labs contains devices that are on Beta OS versions which is great!
Key benefit is that it helps us with testing on devices we do not have, as buying all the mobile devices is costly and we are a startup. It's also helpful because Sauce Labs contains devices that are on Beta OS versions which is great!
- Plethora of Real Cloud Devices.
- Has devices with Beta OS versions installed on them.
- Supports automated web app testing with numerous web browsers.
- Visual testing with sauce visual for native mobile apps would be great.
- Support to allow updating mobile apps from previous version to new version so that we can test the update process. Sometimes we want to show a "What's New" screen that gets triggered only if a user updates from an old native mobile app to a new native mobile app.
April 20, 2021
My Sauce Labs Experience
Sauce Labs is being used by both our Web dev and Native Mobile App dev teams as well as Testers and Business Analysts. Our subscription has a set of real (private and public) in addition to Simulators and Emulators. It is being used by the entire organization. Sauce Labs addresses our needs to test our responsive website on both mobile and various browser / os combinations...We are also testing our native on the Sauce Labs platform.
- Allows us to install ipa and apk files on real devices as part of testing native mobile app.
- Removes the need to maintain physical desktops for various browser / os combination testing for the website.
- User management is pretty easy to use.
- Setting up the dedicated network tunnel between Sauce Labs and Customer.
- User Management.
- Allow ipa and apk files to be installed on simulators and emulators.
- Add accessibility testing features.
- Add user experience measures.
- Improve overall customer support, as I had to deal with a new sales rep everything 4 - 5 months.
April 19, 2021
How to do more testing with less resources.
Our Engineering department consists of over 30 teams and about one-third of them use Sauce Labs in their daily software development process. Each team uses Sauce Labs for different purposes, they include: Continuous Integration testing, A-B version testings with mobile browsers and web browsers, acceptance testing, UI defect troubleshooting, browser compatibility testing and load testing. Our company has given the software developer the main responsibility of software quality in our products, so we are very lean on QA and testers. This means we rely a lot on Sauce Labs automation tests to validate our builds, test environments, and production environments.
- Sauce labs always has the latest versions of browsers available shortly after their release. This keeps our UI tests relevant and valuable because we are always testing the newest browsers available.
- Sauce Labs' REST API is easy to use and very little effort was required on our side to integrate our systems with it.
- The Sauce Labs UI is very easy to use. I can give an engineer a 5 minute demo on it and they are up and running on their own.
- The User Management UI could use an upgrade, but I do think Sauce Labs is working on it.
- Account Usage trends and analytics only goes back 60 days. I would like to see our company's usage since day 1.
- Alerting integration with Slack, Hipchat and email would be nice to know when certain test failure conditions are met.
April 19, 2021
Sauce Labs positives and negatives
We use Sauce Labs to run our automated testcases.
- Reporting.
- Usability.
- Varieties of environments.
- Downtimes.
- Ease of adoption.
April 14, 2021
Transition QA world from Manual to Automation
Sauce Labs is used for QA automation. Along with it we have leveraged to use it for product and development support for device debugging.
- All smoke tests are run in Sauce Labs.
- All device testing of Care.com apps happens in Sauce Labs.
- Evaluating AutonomIQ for script less automation.
- Frameworks for automation - pre built to get teams start off on automation.
- Scriptless automation in App space as 50% of traffic is mobile now.
April 14, 2021
Sauce Labs
We use Sauce Labs primarily to test our mobile website. In the future, we will likely use it to test our mobile app as well as to facilitate automated testing. It allows developers and testers the ability to test cross platform without having to have physical devices at our workstations.
- Can access from anywhere.
- Wide variety of devices supported.
- Can create a tunnel to lower environments.
- Performance can be a challenge with the simulators at times.
- Having a small number of month to month licenses is not easy to manage.
- Should allow for grouping of individual month to month licenses for easier management.
April 14, 2021
Sauce Labs Review
We use Sauce Labs for UAT testing of various web properties.
- Platform testing.
- Desktop UAT testing.
- Mobile UAT testing.
- Browser testing.
- Inability to test in our dev environments.
- Increased ability to test on Mobile in cloud.
- Having greater control on reporting.
April 13, 2021
Cross-browser testing
We are using it for cross-browser and device testing across the product and engineering team. Additionally, we have some automated browser-based tests that run through the VMs as part of our deployment and CI/CD process.
- Many different browser/OS configurations.
- Low barrier to entry in terms ramping up new users.
- Good automated testing debugging.
- Manual/automated VMs are slow.
- Spinning up new mobile emulators takes longer than I would expect.
April 13, 2021
Sauce Labs fit for purpose evaluation.
Sauce Labs is used for mobile application testing in the health care segment. It addresses the automation of testing across platforms.
- Testing mobile apps on real devices.
- Configuration on different spec of mobile devices.
- Integration with other third-party tools.
- The screen capture of objective evidence.
- Reporting of test results.
- Headless mode.
- Sauce support in regards ETA.
- Performance testing.